Looking After Your Privacy


By providing access to our website, and taking into account the trust you bestowed on us, the following are principles applicable for gathering, processing and use of information received through our website.


All the contents and information contained on our website, including in particular graphic marks, word and device marks, data, texts, sounds, images, graphic art, films, icons, software, codes or other materials, as well as tools used to provide such contents and information are the property of Hotele Warszawskie “Syrena” Sp. z o.o. and are subject to protection pursuant to the Act of 4 February 1994 on copyright and related rights (Dz.U. of 2000, No. 80, Item 904, as amended) concerning the use, displaying, copying, transferring, distribution, modification or deleting of the same. With reference to the above, all actions in the above scope undertaken without prior written approval issued by Hotele Warszawskie “Syrena” Sp. z o.o. are unlawful and shall be construed as violation of intellectual property rights of the company.

Personal data protection

The only and exclusive processor of personal data under the act of 29 August 1997 on personal data protection (Dz.U. of 2002, no. 101, Item 926, as amended) is the company Hotele Warszawskie “Syrena” Sp. z o.o. with seat in Warsaw (00-674), Pl. Konstytucji 1.

Due to the procedure of registration and purchase of hotel services rendered by Hotele Warszawskie “Syrena” Sp. z o.o., by filling in forms on our website you voluntarily make available information concerning your name, address, date of birth, email, telephone number, credit card number, and you express your consent to process the same pursuant to the Act. We would like to ensure you that the personal data will be processed only by the data processor for the purpose of providing services, assessing your satisfaction, presentation of new offers and promotions, and the same will not be made available, sold or leased to other entities. All the received personal data are stored and processed with application of relevant safety measures in line with Polish law. We have implemented adequate protection procedures to limit access and risk of using your personal data by unauthorized personnel. To provide full protection of the provided personal data, we cooperate with Travelclick, Inc., the company which provides protection both by data encoding, with use of SSL protocol, and by protection of the server where the data are saved by firewalls.

To make sure that your rights under the Act on personal data protection are exercised, Hotele Warszawskie “Syrena” Sp. z o.o. provide the possibility of preview, modification and receipt of information concerning personal data processing, as well as removal of the data from data base by direct contact with centralreservation@syrena.com.pl.


In order to monitor the activity of Visitors to our website, we use the so-called “cookies” - tiny textual information send by our server and saved at your hard disk. Thanks to that, we do not obtain and gather your personal data but only IP of the computer you used to connect to our website. It is possible to set configuration of your web browser not to save any such files. This may, however, reduce its functionality. We ensure that the cookies we send are safe and do not allow to collect any information from your computer.


Our website contains links redirecting you to websites of our business partners. The company Hotele Warszawskie "Syrena" Sp. z o.o. declares that is shall not be responsible for any contents of those websites.

The only entity entitled to modify the present privacy policy shall be the company Hotele Warszawskie “Syrena” Sp. z o.o.